Natacha Ruivo

Work Experience

Senior UXD at Critical Techworks | a BMW Group Company

Fev 2020 - Present ·  Portugal | Germany

Critical TechWorks is a joint venture to lead the future of motion. We're developing the next generation of software systems for the BMW's future driving machines.

  • Designed BMW in-car Media and Entertainment experiences across multi-display ecosystems for front and rear seats, creating seamless cross-screen interactions for drivers and passengers.
  • Built a BMW dealership configurator tool and B2B stock management dashboard, introducing user-centered design practices and a B2C design system. I also contributed to a shop-floor assembly tool.
  • Part of a team of 5 UX designers leading the integration and adoption of AI-assisted and AI-native workflows for 100+ designers, leveraging BMW-approved AI tools to improve efficiency, design quality, and speed across research, ideation, prototyping, and implementation.

Senior Experience Design at BCG Digital Ventures (BCGX)

Jun 2018 - Jan 2020  ·  Germany | China

BCG Digital Ventures, part of BCG X, builds and scales innovative businesses with the world's most influential companies.

  • Designed a digital vision care venture for Zeiss in China with AR virtual try-on and Machine Learning-driven personalization, from product discovery and validation through build and launch.
  • Part of a venture validation process for BASF and Redesigned a scalable people development model, aligning employee growth and BCG Digital Ventures' mission.

Senior Product Designer at Babbel

April 2017 - Jun 2018 ·  Germany

  • Led product design across multiple initiatives, delivering end-to-end experiences in close collaboration with cross-functional teams. Drove consistency across products, improved design processes and practices, and supported team growth through weekly 1:1 mentoring.

Senior UXD & Business Development at Minitheory

Jan 2015 - Mar 2017 ·  Singapore

  • As the UX Lead Designer, I focused on mobile apps, responsive web, and software projects for enterprises, organizations, and startups within various sectors.
  • Led a project with SUEZ and Singapore's National Water Agency (PUB) to develop a system that improved water supply monitoring and flood prevention. The solution enabled event prediction, supported decision-making, and reduced response times for water quality issues.

(Gap Year Backpacking)

UX/UI Product Designer at Shortcut AS

Aug 2012 - Dec 2013 ·  Norway

Designed iOS and Android applications for healthcare (Pfizer), finance (Nordea Bank), and a B2B iPad tool (Adecco) from research to pixel-perfect execution, working in close collaboration with developers.

UX Designer at Mobients Inc

Jul 2011 - Jul 2012 ·  United States

Worked across various teams and departments, responsible for designing UX flows and wireframes as part of a one year project for the telecom AT&T, U-verse App for iOS and Android. AOT 4.9 million downloads.